February / May / September


3 Months


There are certain skills you need to manage a retail outlet. Our Retail Management course is designed in conjunction with major retailers and helps you learn the skills you need quickly and conveniently.

1. Developing & Recognizing Skills

Due to the pressures of competition and the need to meet organizational performances, a definite relationship between organizational goals and training has emerged.

2. Assess workplace competencies

An essential aspect of developing team members is the ability to assess the individual’s skills and knowledge. You will learn about:  

3. Leading & Managing People

Lead and manage people, this unit covers the skills and knowledge required to lead and manage people.

4. Managing Human Resources

Provide a safe working environment, this unit covers developing and implementing policies and procedures relating to occupational health and safety issues.   

5. Administer human resources policy

This unit teaches you how to plan and manage human resources.

6. Recruit and select personnel

This unit will cover: Human Resource Planning, Identifying HR Needs, Staff Selection & EEO, Recruitment Policy, Conducting an Interview.

7. Financial Resources

Manage financial resources, this unit involves the skills required to develop and implement financial control systems.

8. Store Operations

Control store security/loss, providing a suitable level of security is essential to minimize the potential risk of damage, loss or injury to the team, the store, its equipment or stock.        

9. Control inventory

Efficiently controlling the inventory of a retail store is critical to the long-term profitability and survival of the store.

10. Marketing

Manage merchandise and store operations, this unit involves managing store merchandising,

11. Manage sales and service delivery

This unit involves market research developing new markets and marketing products and services within the culture of the overall store policy.

  • Fast track your career in retail management
  • Learn the inside secrets of how retail managers run profitable, efficient and well-managed stores
  • Study a retail management course that was designed in conjunction with major retailer’s Why Choose MSI?

Upon completing your career training the Institute gives you access to a whole range of career services. The services are designed to help you find employment or even start your own business.

Level 1: Module 1 to 5

Level 2: Module 6 to 11

After completed Module 1 to 11, you can join top up one year for MSI diploma and second year top up to MSU Degree.